What is a roll up ramp?

A roll up ramp is a portable wheelchair ramp which rolls up when not in use. This means it’s easily stored and the user can easily transport the ramp and use it in various locations. Roll up ramps can be used as a straight ramp to overcome steps or as a bridge to overcome thresholds. 

How portable is the roll up wheelchair ramp? 

Our RollAble ramps are designed as portable wheelchair ramps as they roll up for storage and transportation. A safety strap is provided with all ramps to hold the ramp in the stored position. The edges of the ramp have cut-out groves which act as carry handles, in turn making it easier to manoeuvre and carry the aluminium ramp. 

The weight of the ramps do of course get heavier as the lengths increase so please do check the weight of the access ramp for the length you require to ensure it is suitable for your needs. Unlike many other ramps on the market, you can split the RollAble ramp when transporting the ramp, in turn making it easier to carry. All of the RollAble ramps are provided with an allan key and wrench to allow you to split the ramp when required. 

Can the rolling ramps be left in place? 

The RollAble ramp can be used as a portable wheelchair ramp which is simply put down as and when required or it can be left in place. The mobility ramp is suitable for indoor and outdoor use and can be left outside. For those seeking to leave the ramp in place, you may wish to view our fixing plates which allow the RollAble ramp to be secured to the step.  

Is this RollAble ramp suitable for mobility scooters? 

With a 453kg capacity, the RollAble ramp is suitable for manual wheelchairs, electric wheelchairs, scooters and walkers. The maximum load height/step height noted on the page is for assisted manual wheelchairs. To identify the most suitable length ramp for your requirements please view the chart below.

The ramp can also be used by pedestrians. In addition, the ramp can be used for loading goods or empty electric scooters into the car. When loading empty scooters, a maximum gradient of 1:33 is recommended however please of course check the clearance on the item you are loading. 

What makes the roll up ramp different to folding ramps? 

RollAble ramp offers a range of features, shown below, which often makes it stand out above standard folding wheelchair ramps. The design of the ramp allows it to be used for multiple purposes.

• The wheelchair and mobility scooter ramp can be used as a straight ramp to allow wheelchair users to overcome steps or it can be used as a bridge ramp to go up and over difficult thresholds, including upvc thresholds and doorways.
• The ramp is adjustable in length meaning sections of the ramp can be added and removed as and when required. Many enjoy this feature as often when you purchase a wheelchair ramp for your home, when visiting family and friends you find you need a longer or shorter ramp due to the steps at the property or space available and, in turn have to purchase a secondary ramp. With the RollAble ramp you can simply purchase additional sections when required to extend the length or simply use the tools provided with the ramp to remove sections 
• Rolls for storage and transportation and can be split when needed
• Whilst many folding and portable wheelchair ramp solutions are only available in lengths up to 10ft the RollAble ramp can be built to any length 
• With a 453kg capacity, the aluminium ramp can be used as a disabled access ramp or used for loading goods, equipment or mobility scooters over steps and into vehicles. Having multiple uses makes the ramp a popular solution for businesses, shops and those hosting events 
• The variety of widths available is beneficial to many, especially those with narrow doorways. Many with narrow doorways often struggle to find a suitable wheelchair ramp and are limited to the use of channel ramps however, the 66cm wide RollAble ramp allows an alternative ramp solution for those overcoming narrow doorways and thresholds 
• The access ramp is suitable for indoor and outdoor and can be left outside as a semi-permanent access solution 
• Smooth access on and off of the ramp due to the curved rest on connection and foot of the ramp 

What widths are the roll up ramps available in?

Our RollAble wheelchair ramps are provided in various widths from 660mm up to 910mm. The RollAble ramp can also be provided at wider widths with a longer lead time, please contact us if you require the ramp to be wider. The key is to check the width of your doorway to ensure the ramp will fit in the required door. In addition, the width of the wheelchair needs to be checked to ensure the wheelchair will fit on the ramp. For narrow doorways, the 660mm wide is a popular solution whilst the 760mm width fits the majority of wheelchairs and mobility scooters. 

How long should a wheelchair ramp be?

We recommend a minimum of a 1:6 gradient for manual wheelchairs or 1:8 gradient for electric wheelchairs and scooters. Since electric wheelchairs and scooters have a low ground clearance, they require a smoother gradient.

Please note, for the RollAble ramp and additional 1ft is recommended due to the length of the rest on connection. For example, if the calculator suggests you require a 6ft ramp, when purchasing a RollAble ramp you will need to purchase a 7ft ramp.  You can use our ramp calculator to help you work out what ramp length you require.

Are portable, roll up wheelchairs ramps safe?

Yes, The Ramp People's RollAble ramps are CE marked and SGS tested to the 453kg capacity. Please view our RollAble Ramp guide for more information. 

Please do of course ensure to use the portable ramp within the recommended guidelines, including checking the maximum load height and capacity. For higher heights, we recommend using the ramp with the support legs provided. 

What keeps the RollAble wheelchair ramp in place? 

The portable wheelchair ramps stay in place through a combination of factors including the extended rest on connection, the design of the foot of the ramp, the weight of the ramp and the weight of the user. For longer lengths support legs are provided for additional safety. 

When should support stands be used with the rolling wheelchair ramps? 

We provide support legs with all RollAble ramps purchased which are 7ft and longer.

The support stands are recommended to be used when loading at heights of 50cm or above. Generally, when using the RollAble ramp for disabled access you will not use the support legs unless you have purchased a ramp at 11ft or longer.

We provide the legs with ramps at 7ft and longer as those using the ramp for loading empty scooters or goods can use the ramp at a steeper gradient (maximum 1:33 gradient) and therefore may require the legs when using, for example, an 8ft ramp. 

Can I rent a roll up wheelchair ramp?

No, we do not rent wheelchair ramps. By selling new ramps only, we are able to offer at least a 1 year warranty. If you are unsure whether the wheelchair ramp will be suitable for you please contact our team who will be happy to assist. 

Our cut off times for same-day dispatch* is from Monday-Friday 3:00pm. If your order is placed after this time it will be dispatched the next working day.

Our delivery charges are calculated for you at the checkout; however, you can also see them in the handy listed below:

• Under 25kg - €15
• 25.1kg – 100kg - €65
• Over 100kg - €125

All delivery charges are excluding VAT

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Delivery timeframe and Incoterms

Generally, we offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please note delivery timelines cannot be guaranteed as we rely on third-party couriers. We ship all orders on a DAP (Delivered At Place) basis. This means your order will be delivered to your address, but any applicable customs duties, import taxes or clearance fees are the responsibility of the recipient. These fees will need to be paid to the courier before or on receipt of the goods. Where payment is required prior to delivery, the sooner any customs/VAT charges are paid to the courier/customs the quicker you will receive your goods. Please look out for emails or calls from the courier regarding these fees otherwise your goods may be returned to us.

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DAP Incoterms Explanation

Taxes, Duties & Fees	Who Pays	Information
UK VAT	Nobody	We will remove the 20% UK VAT from your order total.
Irish VAT	Customer	Paid to the courier via a secure link before or on delivery.
Import Duty	Customer	Applicable on orders >€150. Rate depends on product type.
Handling Fee	Customer	An Post or DPD will charge a processing fee (approx. €10).

For more information on INCO terms please see: https://en.wikipedia.org/wiki/Incoterms 

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If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch. 

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Returns Information

We offer our customers a 60 day returns policy, should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here. 

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Additional Information

*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 3:00pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA. 

We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.

We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.

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Delivery cut-off times & Costs

Our cut off times for same-day dispatch* is 2 pm Monday-Friday (Excluding Bank Holidays)

• Under 30kg - 10€
• 30.1kg – 100kg - 50€
• Over 100kg - 115€

Delivery charges are calculated for you based on the weight of your order at the checkout

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We offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please note delivery timelines may vary as we use third-party couriers to deliver our products. All products are shipped under DAP Incoterms. This means we do not charge VAT but Irish import VAT of 23% (on all products) and Import duty and any customs charges (on some products ) and customs charges will be due. These fees will need to be paid to the courier before or after you receive the goods. Where payment is required prior to delivery, the sooner any customs/VAT charges are paid to the courier/customs the quicker you will receive your goods. Please look out for emails or calls from the courier regarding these fees otherwise your goods may be returned to us.

For more information on INCO terms please see: https://en.wikipedia.org/wiki/Incoterms 

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Product information

Please do check the availability of the item on our website, for pre-orders, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible. 

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Returns information

Should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here. 

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

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Order information

If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch. 

If you have purchased a loading ramp, prior to use please make sure to check the maximum load height as stated on the invoice, read the safety instructions on the side of the ramp closely, and follow the instructions supplied with the product.  Failure to comply with product instructions will invalidate your warranty and could cause an accident, injury or death so please take this seriously.

Our shipping terms for all customers are INCO Terms DAP unless explicitly specified.

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Additional information

*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 2pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA. 

Our cut off times for same-day dispatch* is from Monday-Friday 2pm. If your order is placed after this time it will be dispatched the next working day.

Please note: On Friday, 5th December, our cut-off for same-day dispatch (standard and next-day services) will be 1:00 pm. Please also be aware that our phone lines will close from 2:00 pm onwards. Thank you for your understanding.

Products are shipped from our UK Warehouse to Ireland on DDP Incoterms. The price displayed is the total price, with the shipping fee calculated at the checkout. There is no additional import, duty or customs charges.

What is DDP Incoterms?

DDP (Delivered Duty Paid) is an international shipping term where the seller (The Ramp People) takes full responsibility for delivering the goods to the buyer's location, including all shipping costs, import duties, and taxes. This means the buyer receives the goods fully cleared through customs without any additional charges upon delivery.

Our delivery charges are calculated for you at the checkout; however, you can also see them in the handy listed below:

• Under 25kg - €15
• 25.1kg – 100kg - €65
• Over 100kg - €125

All delivery charges are including VAT

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General delivery information: 

We offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please do check the availability of the item on our website, for pre-orders, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible.

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch. 

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Returns Information

We offer our customers a 60 day returns policy, should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here. 

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Additional Information

We've made things easier for you...Irish VAT of 23% is now charged by us and paid at the point of purchase. No import or duty fees will be payable prior to delivery making it easier to purchase from The Ramp People and giving you clarity on exactly what your product(s) will cost at the point of purchase.

*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 2pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA. 

We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.

We understand that in some instances, customers will need to return an item due to a change in circumstances, incorrect sizing or simply changing their mind. Here at The Ramp People we offer a 60 day money back guarantee on all purchases; however, there will be circumstances where a return is not possible. So as to remain transparent with our customers, we have detailed our returns policy below to answer any queries you may have about the process.

Here are the most common circumstances for returns and how we can help;

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Change of mind, wrong size or unsuitable item

Sometimes an item is not what you imagined, it doesn’t fit or you just don’t need it any more. In these circumstances, we are happy to offer an exchange or a full refund, no quibble of course, if the item is returned in its original condition, including original packaging, and within 60 days from date of receipt. Please note, items which are advertised as 'built to order', or customised items are non-returnable and non-refundable.

Please take care when returning an order to us as all customers are in charge of the item’s return and covering the cost. We recommend you use a tracked, insured returns method so as to ensure a secure transit.

For an exchanged item, please make a note on the returns form that you wish to exchange the product or call us on +353 1 695 0520. We can deliver new items within our standard delivery policy. Unwanted items should be sent back to our address marked 'Returns Department'.

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Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We pride ourselves on our excellent customer care and service delivery, however, if an unfortunate incident occurs where you believe you have been sent the wrong item please call us immediately on #353 1 695 0520.

For damaged items, please supply proof of damage with a photo and email it across to our customer support team at hello@theramppeople.co.uk. For any incorrect deliveries, we will always check the part numbers on your order due to using different names for marketing and warehouse storage – we can then arrange for the correct item to be delivered whilst the unwanted item is collected and brought back to us.

A refund or replacement can only be processed once we have received all unwanted items and confirmed any damage.

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Faulty items

In the unlikely event of an item becoming faulty, please view our guarantee policies in our terms and conditions.

If your item is within our warranty, we will be able to collect it to either repair or replace, however this can only be done once we have confirmed the fault. If you urgently need the item returned, we advise placing a new order and await the refund for the faulty item.

Items that cannot be cancelled or returned

Under Consumer Contract Regulations, customers have the right to cancel any order for any item bought through The Ramp People on this website including a full refund. Unfortunately, these regulations do not apply to the following circumstances;

• Items that are collected from our premises.
• Items with a product description stating: "Built to order or customised."
• Products that are personalised or made to a customer specification.
• Sealed goods that come with health protection or hygiene regulations that have been un-sealed after delivery.
• Returning any products that present a hygiene risk after being used by the recipient.

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What happens next?

Should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here. 

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once the item is returned back to our warehouse, please allow 1-2 working days for the items to be checked. Once the items have been checked and the condition is as agreed, a credit note will be emailed across to you. Please note, once the credit note has been provided refunds take up to 7 days.

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The Ramp People work in line with Consumer Contract Regulations to ensure your consumer rights are looked after.