Our cut off times for same-day dispatch* is from Monday-Friday 3:00pm. If your order is placed after this time it will be dispatched the next working day.
Our delivery charges are calculated for you at the checkout; however, you can also see them in the handy listed below:
- Under 25kg - €15
- 25.1kg – 100kg - €65
- Over 100kg - €125
All delivery charges are excluding VAT
Delivery timeframe and Incoterms
Generally, we offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please note delivery timelines cannot be guaranteed as we rely on third-party couriers. We ship all orders on a DAP (Delivered At Place) basis. This means your order will be delivered to your address, but any applicable customs duties, import taxes or clearance fees are the responsibility of the recipient. These fees will need to be paid to the courier before or on receipt of the goods. Where payment is required prior to delivery, the sooner any customs/VAT charges are paid to the courier/customs the quicker you will receive your goods. Please look out for emails or calls from the courier regarding these fees otherwise your goods may be returned to us.
DAP Incoterms Explanation
| Taxes, Duties & Fees |
Who Pays |
Information |
| UK VAT |
Nobody |
We will remove the 20% UK VAT from your order total. |
| Irish VAT |
Customer |
Paid to the courier via a secure link before or on delivery. |
| Import Duty |
Customer |
Applicable on orders >€150. Rate depends on product type. |
| Handling Fee |
Customer |
An Post or DPD will charge a processing fee (approx. €10). |
For more information on INCO terms please see: https://en.wikipedia.org/wiki/Incoterms
If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch.
Returns Information
We offer our customers a 60 day returns policy, should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here.
Additional Information
*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 3:00pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA.
We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.
We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.
Delivery cut-off times & Costs
Our cut off times for same-day dispatch* is 2 pm Monday-Friday (Excluding Bank Holidays)
- Under 30kg - 10€
- 30.1kg – 100kg - 50€
- Over 100kg - 115€
Delivery charges are calculated for you based on the weight of your order at the checkout
We offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please note delivery timelines may vary as we use third-party couriers to deliver our products. All products are shipped under DAP Incoterms. This means we do not charge VAT but Irish import VAT of 23% (on all products) and Import duty and any customs charges (on some products ) and customs charges will be due. These fees will need to be paid to the courier before or after you receive the goods. Where payment is required prior to delivery, the sooner any customs/VAT charges are paid to the courier/customs the quicker you will receive your goods. Please look out for emails or calls from the courier regarding these fees otherwise your goods may be returned to us.
For more information on INCO terms please see: https://en.wikipedia.org/wiki/Incoterms
Product information
Please do check the availability of the item on our website, for pre-orders, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible.
Returns information
Should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed
here.
We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.
Order information
If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch.
If you have purchased a loading ramp, prior to use please make sure to check the maximum load height as stated on the invoice, read the safety instructions on the side of the ramp closely, and follow the instructions supplied with the product. Failure to comply with product instructions will invalidate your warranty and could cause an accident, injury or death so please take this seriously.
Our shipping terms for all customers are INCO Terms DAP unless explicitly specified.
Additional information
*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 2pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA.
Our cut off times for same-day dispatch* is from Monday-Friday 2pm. If your order is placed after this time it will be dispatched the next working day.
Please note: On Friday, 5th December, our cut-off for same-day dispatch (standard and next-day services) will be 1:00 pm. Please also be aware that our phone lines will close from 2:00 pm onwards. Thank you for your understanding.
Products are shipped from our UK Warehouse to Ireland on DDP Incoterms. The price displayed is the total price, with the shipping fee calculated at the checkout. There is no additional import, duty or customs charges.
What is DDP Incoterms?
DDP (Delivered Duty Paid) is an international shipping term where the seller (The Ramp People) takes full responsibility for delivering the goods to the buyer's location, including all shipping costs, import duties, and taxes. This means the buyer receives the goods fully cleared through customs without any additional charges upon delivery.
Our delivery charges are calculated for you at the checkout; however, you can also see them in the handy listed below:
- Under 25kg - €15
- 25.1kg – 100kg - €65
- Over 100kg - €125
All delivery charges are including VAT
General delivery information:
We offer 4-10 business day delivery delivery for 'in-stock' items throughout Ireland. Please do check the availability of the item on our website, for pre-orders, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible.
We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.
If you are ordering on behalf of a company, please provide your VAT IE and EORI number to us as soon as possible to prevent delays in dispatching your order, the couriers require us to provide this prior to the dispatch of goods. If items are being sent on a pallet, we will also require you to complete a POA prior to dispatch.
Returns Information
We offer our customers a 60 day returns policy, should you need to return any item this must be sent back to our UK warehouse: The Ramp People, Unit 5 Quantum Business Park, Beacon Hill Road, Church Crookham, Fleet GU52 8EA. Our returns details can be viewed here.
Additional Information
We've made things easier for you...Irish VAT of 23% is now charged by us and paid at the point of purchase. No import or duty fees will be payable prior to delivery making it easier to purchase from The Ramp People and giving you clarity on exactly what your product(s) will cost at the point of purchase.
*Please note, if your ordering on behalf of a company dispatch may be delayed if we do not receive a valid VAT IE & EORI number prior to 2pm. For orders sent on a pallet dispatch may occuring the following day as additional paperwork is required such as the signed POA.
We are a UK Limited Company that dispatches orders from our UK warehouse and from production facilities in Europe. We used to be VAT registered in Ireland and have a presence in Ireland but have had to centralise operations in the UK.
4-10 business days delivery*. Items are shipped from the UK to Ireland on DAP Incoterms. This means we do not charge Irish VAT but Irish import VAT of 23%, import duty (on some products) and customs charges will be due. These fees will need to be paid to the courier before or after you receive the goods. Learn more.
